SMALL TALK BEFORE A __ This is a situation you’ve probably experienced many times：you arrive for a meeting ten minutes early. There are several people already there. You say hello and then 。 What do you talk about? What do you say? In this situation, you need to be able to make small talk. Small talk is an informal conversation. We use the term small talk because it is not about exchanging information or making decisions or having a serious discussion. It’s a way to avoid fortable silences and build stronger relationships. Small talk might seem to be about nothing important, but it is important in itself. Being able to make small talk will allow you to make yourself part of a group. It will set the stage for more serious types of munication. Small talk is a kind of formal dialog.