Customer service is the service or care that a consumer receives before, during and aftera purchase. It' s one of the factors that come in to play when a consumer is determining buyingvalue, the other is the quality of the product or service that is being {[答案] D. } .Consumers often must encounter an experience to not only be a satisfied customer, but aloyal customer. Customer service is a part of that experience.Top notch service will create { } and a returning customer, which is whatwe all must strive for.Excellent customer service is { } to businesses today. It' s a component thatis often missing, unfortunately. How do you provide great customer service？ Always make yourcustomer a { } . Greet them in a friendly manner, whether that be via telephone,email or in person.Let them know you are there to help and that you will take care of them, not only beforethe sale but after as well. After all, in a thriving business customers are not {} ； it' s a requirement for businesses to survive.